How It Works
Partner with us
Storm Serve partners with nonprofit organizations to expand and extend their reach and effectiveness. Once a basic agreement is in place, volunteers from the partner organization work to identify homeowners with more significant tree impact and then pass the information on to Storm Serve. A member of the Storm Serve team will either meet with the homeowner on site, or if internet access is available, a Storm Serve service call can be arranged with just a few photos and a simple online form.
We send our team
Storm Serve is prepared to work with it’s partners to assess and execute jobs as they come in. We realize that every emergency is a fluid one and requires both flexibility and efficiency. Storm Serve will take care of our partners requests as they come in. Once the online form is executed, we will send our team, deploy the cranes and get the debris to the curb.
After project completion
After the project is completed, Storm Serve will attempt to invoice the homeowner’s insurance company. We realize that not everyone is insured. When this happens, Storm Serve will donate the full cost of the work to the associated non-profit. We are here to...serve.
Storm Serve never asks for money upfront. Instead, we cover our costs by working with insurance companies after the work is done. All we ask is that our partners allow us to ask homeowners for their insurance claim information on-site, at the time the work is being done. Often, storm victims are insured, even if they don’t think they are. Research shows that 95% of homeowners are covered for emergency tree removal. Storm Serve has both certified arborists and licensed insurance adjusters on staff to answer questions and take care of all the details.
A little history
In 2010, when a 7.0 magnitude earthquake devastated the island nation of Haiti, the founder of 770Arborist, Mark Russell, eagerly jumped on a plane to help with cleanup and relief efforts. While struggling to move rock and debris with only a wheelbarrow, he couldn’t help but think how much faster and more efficiently his Bobcat tractor back in Atlanta could do the work. He knew that the right equipment could exponentially increase the efforts of volunteers and represent a significantly greater ROI on every dollar donated to relief efforts.
Mark was deeply moved by his experience and was determined to find a way to continue to serve victims of natural disasters with his own business when he got back home. It was then that the idea for Storm Serve was born but it wasn’t until 2020 that Mark had the resources and equipment needed to “serve at scale” through his business. Today, Mark’s company has grown to become one of the leading tree and emergency companies in the country. With the ability to deploy multiple crews and millions of dollars worth of tree cranes, Storm Serve is ready to lend a hand to the “least of these” when it matters most.
Atlanta Arborists Since 1997
Trees are valuable assets.
Consult with a professional Arborist to protect your investment.
